Independent Networks and SLA Validation

Test to Ensure SLA Compliance for Higher Performance

The centralization of IT resources along with the growing use of software-as-a-service (saas) and infrastructure-as-a-service (iaas) means that virtually all of your users access applications over the WAN. So when WAN problems crop up, the performance of those applications degrades and your Help Desk lines heat up.

For IT teams, WAN performance management is more important than ever. It’s critical for IT organizations to monitor and manage their WAN service provider or carrier very closely so users have uninterrupted access to their applications and reliable performance.

The problem, however, is that most organizations today have zero visibility into the performance delivered by service providers. When network performance problems arise, network managers lack the tools to understand where the problem lies. Is it with their service provider? The SaaS provider? Or with their own network? Then the finger pointing begins...

Independent Networks will test and eliminate this problem by providing complete visibility into the end-to-end network path. Our testing tools continuously monitor performance and alert network managers when performance falls below user-defined service levels. Additionally, their hop-by-hop diagnostics pinpoints the exact location of a problem - even when it lies in third-party service provider networks. This ongoing monitoring, troubleshooting and reporting allows network managers to validate they are receiving the agreed upon performance from their provider and to find and fix problems quickly when they do arise.

Testing Capabilities Include

• Continuously monitors and analyzes end-to-end path performance and service levels
• Tests and Assesses network readiness for application and infrastructure changes
• Reports on SLA compliance using clear, easy to understand graphics and language